Shipping policy
At Al Haq Fragrances, we strive to ensure your orders reach you swiftly and securely.
Delivery for all orders placed within the UAE will take 1-2 business days.
For International Orders, delivery may take up to 5-7 business days, depending on the country you are placing your order from.
Orders placed late on Holidays or during the Weekend, will be processed by the next business day.
Shipping:
AL HAQ offers worldwide shipping.
Within U.A.E free delivery for orders above AED 250. Outside the UAE, the Delivery (DHL) - Fedex Express Fees will be calculated during checkout depending on the country and location for sampler.
- SAUDI ARABIA 80 AED
- QATAR 80 AED
- OMAN 80 AED
- BAHRAIN 80 AED
- KUWAIT 80 AED
- North Africa AED 150
- MOROCCO 150 AED
- Algeria 150 AED
- Egypt 150 AED
- Tunisia 150 AED
- U.S - Europe 200 AED
We do our best to ensure the timely delivery of all our orders However, on rare occasions packages may arrive outside of the estimated timeframe
Delivery Methods:
We utilize reliable and efficient delivery services to ensure your orders reach you promptly and securely.
Shipping Partners:
We collaborate with trusted shipping partners to ensure your orders are handled with care and delivered on time.
Order Tracking:
Once your order is dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.
Delivery Information:
Your delivery information, including your name, location address and contact number, will be securely stored for delivery purposes. However, other personally identifiable information will not be stored for security reasons.
Returns and Exchanges:
We accept returns within 7 days of receipt. Please note that all items must be returned unused, with authentic labels and in original packaging. If goods returned are not in a re-sellable condition, we may not accept your return. Any promotional gifts received with your purchase must also be returned. Your right to return goods does not apply to goods made to your specification, or which have been clearly personalized.
Contact Us:
If you have any questions or require additional information regarding shipping and delivery, feel free to reach out to our customer service team. We are here to assist you every step of the way.
Thank you for choosing Al Haq Fragrances. Experience the essence of luxury with every order.
contact@alhaqfragrances.com or WhatsApp +971521952915